An EU-based start-up was launching multiple products in parallel. It was leveraging a virtual supply chain to sell products in various forms worldwide, either direct or via licensees. The company needed better visibility into supply and inventory levels (as well as scrap risks) in a very complex environment that included a large network of partners and widely varying approval and launch situations across markets. Our team helped the client create an operational S&OP process to provide the visibility it needed. We aligned with executive leaders on their goals and expectations, and subsequently assessed and enhanced the client’s understanding of S&OP / Integrated Business Planning. This was followed by a workshop to define metrics, as well as to design the approach and materials for monthly demand / supply meetings. Lastly, we provided training in running operational S&OP / IBP processes and went through a 12-month cycle of monthly support to refresh data repositories and fine-tune the process with the client’s team.

A small biotech with one product in its commercial portfolio was planning to expand sales all over Europe after initially only selling in the Nordic region. It needed to determine if its supply chain would be up to the task from a performance, cost, and compliance standpoint. AIM conducted an initial data-gathering process, then led a workshop with senior leaders to discuss the findings. In our final report, we concluded that their chosen strategy was correct, but they were formally out of compliance in the UK. We offered guidance to get into compliance and provided ongoing support for the rollout across Europe.